Project Management
Implementation would be planned in detail in conjunction with departments involved and the chosen supplier as follows:
Stage 1 – Definition:
- Arranging a project kick-off meeting to determine the key aspects of the project (e.g. objectives, scope, timescales, project team(s) and roles and responsibilities)
- Drawing up the project Terms of Reference and standards document i.e. the who, how, what, where and when
- Assessment for each department undergoing implementation to determine benchmark figures where changes are likely to be made, these can then be compared with the new system when it is in place to determine the exact benefits gained, this will help with ‘best value’ reporting and provide positive reinforcement for future rollouts
Stage 2 – Planning:
- Generating a detailed project plan taking into account the requirements of all stakeholders e.g. suppliers, all departments involved and customers
- Putting in place project standards and procedures such as change control
- Establishing project team(s)
- Drawing up a comprehensive communication plan to ensure all relevant parties are kept informed (this would include management, end users and potentially customers)
Stage 3 – Implementation:
- Managing and tracking the required changes being implemented including new systems, interfaces, and process/organisational/ cultural changes
- Co-ordinating all interested parties including the supplier(s), all departments involved and others as required
- Ensuring effective communications throughout the project, organising and attending monthly project board meetings, organising, attending and documenting regular project team meetings, generating regular task lists and subsequently updating the plan
- Generating the Risk and Issue logs and keeping them up to date
- Providing a regular highlight report to the project board
- Managing the system to live working including tracking any issues, resolving problems and ensuring system handover is completed to the required standard
- Ensuring adequate testing of the functionality
- Planning training for end users
- Carrying out an end of project review to make sure that all outstanding tasks are identified, success criteria are detailed with appropriate measures and a quality assessment provided.
